Grievance Redressal System is a
vital part of any administration. It is the responsibility of the College
Administration to provide a secure and contented environment to all its Staff
and Students. The Grievance Redressal Committee has been formed in the College
as per the UGC guidelines to redress the grievances of both the staff and the
students. Since the inception of the college, the Committee has been under the
direct purview of the Principal. The grievances received by the
Principal are forwarded to the concerned Committee members who look in to the
problems depending upon the seriousness of the issue.
The Committee has been
continuously striving to take the best efforts possible to create a harmonious
and conducive atmosphere to everyone in question.
Functions of the Grievance Redressal Committee
- To accept written grievances
from students and staff related to the system.
- To create and implement a
mechanism to handle the reported grievances.
- To forward the findings to
the Management if necessary for further action.
- To listen, record and
scrutinize the grievances submitted to them by the Staff and Students and
take necessary steps immediately.
- To attend to the grievances
based on the authenticity and gravity of the criticisms made.
- To represent the grievances
to the concerned section which may include maintenance, transport,
academic, amenities etc.
- To convene periodical
meetings to discuss whether the grievances have been settled.
- To make a follow-up of these
matters at regular intervals till their final disposal.
- To maintain strict
confidentiality, if necessary.
Composition
of College Grievance Redressal Cell
|
Sr. No.
|
Name
|
Designation
|
|
1
|
Mr Gulame Mustafa
Ansari
|
Assistant Professor
|
|
2
|
Mr Pankaj Bharti
|
Assistant professor
|
All the
students enrolled at Govt Model College Somni have the right to appeal any
academic matter in which they feel that they have been treated unfairly.
Examples of student problems: Disputes over Grades, Course Requirements,
Faculty or Staff Conduct, Fines and Administrative Policies and Procedures.If
any problem arises and is not resolved informally, students may file a
grievance with the College Grievance Redressal Cell (CGRC) of the College.